Supervisory authority for compliance with data protection regulations in Austria:
Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Wien
Telefon: +43 1 52 152-0
E: dsb@dsb.gv.at
W: http://www.dsb.gv.at
Declaration on the duty to inform
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.
Contact with us
If you contact us by e-mail, your data will be stored by us for six months for the purpose of processing your inquiry and in the event of follow-up questions. These data will not be passed on without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser the next time you visit.
If you do not wish this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.
Data storage
We would like to point out that for the purpose of simplifying the shopping process and for later contract processing, the IP data of the connection holder is stored by the webshop operator within the framework of cookies, as are the name, address and credit card number of the buyer and, in the case of ticket personalisation, the first and last names of the concert visitor.
In addition, the following data will also be stored by us for the purpose of processing the contract: Name, address and e-mail address. The data provided by you are necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without these data we cannot conclude the contract with you. A data transfer to third parties does not take place, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax consultant to fulfill our tax obligations.
The data stored by us will be deleted after the purchase process has been interrupted. If a contract is concluded, all data from the contractual relationship will be stored until the end of the tax retention period (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiration of the product liability (10 years). The data processing is based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or lit b (necessary to fulfill the contract) of the DSGVO.
Your rights
You have the right to information, correction, deletion, restriction, data transferability, revocation and objection regarding your data stored with us. If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can complain to us at office@close2fan.com or the data protection authority.
You can reach us at the following contact details:
Close2Fan GmbH, A - 3100 St.Pölten, Josefstraße 100 / 3, office@close2fan.com
